How 10DLC Enforcement Could Be Affecting Your SMS Deliverability

If your SMS campaigns aren’t performing like they used to — lower delivery rates, unexplained filtering, delayed sends — there’s a good chance 10DLC enforcement is playing a role.
Over the past few years, U.S. carriers have tightened regulations around Application-to-Person (A2P) messaging. What started as a registration framework has evolved into active enforcement. In 2025, 10DLC compliance isn’t just a formality. It directly affects whether your messages get delivered at all.
Let’s break down what’s happening, why it matters, and what small businesses should be doing right now.
First, What Is 10DLC?
10DLC stands for “10-Digit Long Code.” It’s the system U.S. mobile carriers use to regulate and monitor business text messaging sent from standard local phone numbers.
The goal is simple: reduce spam, improve trust, and give carriers more visibility into who is sending what.
Businesses that send SMS at scale must now:
- Register their brand
- Register each messaging campaign
- Disclose use cases (marketing, reminders, alerts, etc.)
- Provide sample messages
- Outline opt-in and opt-out processes
Carriers then assign trust scores and throughput limits based on this information.
In theory, it protects consumers. In practice, it means unregistered or poorly registered senders get filtered.
Enforcement Has Tightened — Quietly
When 10DLC first rolled out, enforcement was inconsistent. Many businesses continued sending messages without full registration and saw little impact.
That’s no longer the case.
Industry reporting from CTIA, carrier bulletins, and messaging ecosystem groups shows that filtering algorithms have become more aggressive. Businesses that are:
- Unregistered
- Mismatched in campaign description vs actual content
- Sending outside approved use cases
- Over-sending beyond assigned throughput
are seeing message blocking, delays, or heavy filtering.
Estimates vary across ecosystem reports, but industry-wide messaging analytics indicate that unregistered or non-compliant traffic experiences significantly higher filtering rates compared to properly registered campaigns.
The result? Deliverability isn’t just about copy or timing anymore. It’s about infrastructure.
Why Deliverability Drops Without Clear Warning
One of the biggest frustrations businesses face is a silent drop in performance.
There’s rarely a formal notification that says, “You’re being filtered.” Instead, you might notice:
- Lower-than-usual open rates
- Customers claiming they didn’t receive messages
- Sudden decreases in click-through rates
- Increased carrier error codes
- Delayed delivery timestamps
Carrier filtering systems evaluate factors such as:
- Registration status
- Message content consistency
- Complaint rates
- Opt-out patterns
- Sending frequency spikes
If any of those signals trigger risk flags, messages may be throttled or blocked.
Because SMS historically had extremely high visibility rates, even a modest filtering increase can feel dramatic.
The Compliance–Performance Connection
Multiple industry bodies, including CTIA and the FCC, have emphasized the connection between transparency and trust in business messaging. Carriers are aligning with that philosophy.
Here’s what compliant programs tend to have in common:
- Clear opt-in language
- Consistent message types aligned with registration
- Predictable sending patterns
- Easy opt-out mechanisms
- Low complaint rates
When those elements are in place, campaigns typically see stable throughput and fewer filtering events.
This isn’t just about avoiding fines. It’s about protecting deliverability as a core asset.
Common 10DLC Mistakes That Hurt Deliverability
Many small businesses don’t realize they’re out of alignment. The most common issues include:
1. Vague Campaign Descriptions
If you register for “appointment reminders” but send promotional discounts, carriers may flag inconsistency.
2. Inconsistent Message Tone
Highly promotional or spam-like language can trigger content filters, even if registered.
3. Missing Opt-In Documentation
Carriers increasingly expect verifiable proof of consent if complaints arise.
4. Sudden Volume Spikes
Going from low-volume messaging to high-frequency campaigns can look suspicious.
5. Shared or Recycled Content
Using identical messaging across unrelated campaigns may impact trust scoring.
These aren’t theoretical risks. Messaging ecosystem data suggests filtering is now dynamic and behavior-driven, not static.
What the Data Suggests About Filtering Trends
While carriers don’t publicly release precise filtering percentages, industry analyses and messaging compliance reports suggest:
- Filtering rates are materially higher for unregistered campaigns.
- Complaint rates strongly correlate with reduced throughput.
- Campaigns aligned with declared use cases see more stable performance.
Exact figures vary by provider and vertical, but the directional trend is clear: compliance improves delivery stability.
Why 10DLC Is Ultimately a Good Thing
It’s easy to frame enforcement as restrictive. But there’s another perspective.
Before 10DLC, SMS spam increased significantly. That eroded consumer trust. When consumers lose trust, they block numbers more aggressively.
By raising the barrier to entry, carriers are:
- Reducing spam traffic
- Protecting legitimate businesses
- Strengthening long-term channel viability
In the long run, trustworthy programs benefit most.
For small businesses that rely on SMS for confirmations, reminders, and customer updates, that stability matters.
How to Protect Your SMS Deliverability in 2025
If you’re unsure whether 10DLC is affecting you, here’s where to start:
- Confirm your brand and campaigns are fully registered
- Review your campaign descriptions for accuracy
- Audit your opt-in language
- Check sending frequency consistency
- Monitor carrier error codes
- Track opt-out and complaint patterns
Deliverability is no longer just about creative optimization. It’s operational compliance.
SMS Infrastructure Is Now Part of Marketing Strategy
In 2025, SMS marketing isn’t just about engagement metrics. It’s about infrastructure quality.
Businesses that treat compliance as an afterthought risk invisible performance loss. Businesses that treat it as foundational see more stable delivery, stronger trust, and better long-term engagement.
Platforms like Betwext are built to help small businesses navigate this environment — simplifying registration, aligning campaigns properly, and protecting deliverability from the start. If you’re sending business texts, make sure your infrastructure is working for you, not against you.
Start your first campaign in minutes with Betwext — built for real-world messaging in a regulated world.
Sources
- CTIA — Messaging Principles and Best Practices
https://www.ctia.org/the-wireless-industry/industry-commitments/messaging-principles-and-best-practices - Federal Communications Commission (FCC) — Robocalls and Robotexts Guidance
https://www.fcc.gov/consumers/guides/stop-unwanted-robocalls-and-texts - The Campaign Registry — 10DLC Registration Framework Overview
https://www.campaignregistry.com - GSMA — Mobile Messaging and Fraud Prevention Reports
https://www.gsma.com - Mobile Ecosystem Forum — Messaging Compliance and Trust Research
https://mobileecosystemforum.com